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Privacy Policy

Effective Date: February 15, 2026

CaddieLab Golf ("CaddieLab," "Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CaddieLab Golf mobile application ("App") and related services (collectively, the "Service"). By using the Service, you consent to the data practices described in this policy.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Service.


Section 1

1. Information We Collect

We collect information in several ways depending on how you interact with the Service.

1.1 Information You Provide Directly

Data Type Examples
Account Information Name, email address, password, profile photo, display name
Profile Details Handicap index, home course, golf bag (club makes/models), skill level
Golf Performance Data Scores, shot-by-shot data (club used, distance, lie, shot shape, miss direction), hole-by-hole statistics
Video Content Swing recordings uploaded for AI analysis
Social Data Friend connections, activity feed interactions, group round participation
Communications Feedback, support requests, and other messages you send to us

1.2 Information Collected Automatically

Data Type Examples
Location Data GPS coordinates during active rounds (used for shot tracking and distance calculations)
Device Information Device model, operating system version, unique device identifiers, app version
Usage Data Features used, screens visited, session duration, interaction patterns
Push Notification Tokens Device tokens for delivering notifications (friend requests, group invites, etc.)

1.3 Information from Third Parties

  • Authentication providers: If you sign in via Apple or Google, we receive your name and email address as provided by that service
  • Golf course data: Course layouts, hole information, and GPS coordinates from GolfAPI.io
Section 2

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing the Service

  • Creating and managing your account
  • Tracking shots and calculating distances using GPS
  • Generating strokes gained analytics and performance statistics
  • Providing AI swing analysis from your uploaded videos
  • Delivering AI Caddie club recommendations
  • Generating voice narration for round review and spectating
  • Facilitating multiplayer features (group rounds, tournaments, leaderboards)
  • Enabling social features (friend connections, activity feeds)
  • Calculating and tracking your handicap index

2.2 Improving the Service

  • Training and improving our AI models using anonymized and aggregated data
  • Analyzing usage patterns to improve features and user experience
  • Identifying and fixing bugs and performance issues
  • Developing new features based on aggregate usage trends

2.3 Communications

  • Sending push notifications (friend requests, group invites, round updates)
  • Responding to your support inquiries
  • Sending service-related announcements (e.g., maintenance, security alerts)

2.4 Safety & Compliance

  • Enforcing our Terms of Service and Acceptable Use Policy
  • Detecting and preventing fraud, abuse, or unauthorized access
  • Complying with applicable legal obligations
Section 3

3. How We Share Your Information

We do not sell your personal information. We share your information only in the following circumstances:

3.1 With Other Users

Certain information is visible to other users of the Service based on your privacy settings:

  • Your display name and profile photo
  • Your handicap index and home course
  • Scores and rounds shared to the activity feed
  • Group round and tournament participation
  • Leaderboard standings

3.2 With Third-Party Service Providers

We share data with third-party services that help us operate the Service:

Provider Purpose Data Shared
Supabase Database hosting, authentication, file storage All account and performance data, swing videos, authentication credentials
Google (Gemini AI) AI swing analysis, AI Caddie, voice narration Swing video frames, shot data, course context (sent per-request, not stored by Google beyond processing)
GolfAPI.io Golf course data Course search queries, course IDs
Apple App distribution, in-app purchases, push notifications Purchase transactions, push notification tokens
Expo (React Native) App updates and notifications Device tokens, app version information

3.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid legal process, including:

  • Court orders, subpoenas, or government requests
  • To protect the rights, property, or safety of CaddieLab, our users, or the public
  • To enforce our Terms of Service
  • In connection with a merger, acquisition, or sale of assets (with notice to you)
Section 4

4. Data Storage & Security

4.1 Storage

Your data is stored on servers operated by Supabase, which uses industry-standard cloud infrastructure. Data may be stored and processed in the United States or other countries where our service providers maintain facilities.

4.2 Security Measures

We implement reasonable technical and organizational measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of data at rest
  • Row-Level Security (RLS) policies on all database tables ensuring users can only access their own data
  • Secure authentication via Supabase Auth with support for Apple and Google sign-in
  • API keys and secrets stored securely in environment variables, never in client-side code

4.3 No Guarantee

While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Section 5

5. Data Retention

5.1 Active Accounts

We retain your data for as long as your account is active and as needed to provide you the Service. This includes your golf performance history, swing videos, and all associated analytics.

5.2 Deleted Accounts

When you delete your account through the App settings:

  • Your profile, scores, shots, and personal data are permanently deleted
  • Your swing videos are removed from cloud storage
  • Anonymized and aggregated data derived from your usage may be retained, as it cannot be linked back to you
  • Account deletion is processed within 30 days of your request

5.3 Legal Retention

We may retain certain information as required by law, to resolve disputes, enforce our agreements, or for other legitimate business purposes.

Section 6

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

6.1 Access & Portability

You can access most of your data directly within the App (profile, scores, statistics, swing analyses). You may request a copy of your personal data by contacting us at feedback@caddielab.com.

6.2 Correction

You can update your profile information, scores, and other data directly within the App at any time.

6.3 Deletion

You can delete your account at any time through the App settings (Settings > Delete Account). You may also request deletion by emailing feedback@caddielab.com.

6.4 Location Data

You can disable location services for the App through your device settings at any time. Note that disabling location services will prevent GPS shot tracking and distance features from functioning.

6.5 Push Notifications

You can manage push notification preferences within the App settings or through your device's notification settings.

6.6 Camera & Microphone

The App requests camera and microphone access only for swing video recording. You can revoke these permissions through your device settings at any time.

Section 7

7. Children's Privacy (COPPA Compliance)

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Users between the ages of 13 and 18 may use the Service only with the consent and supervision of a parent or legal guardian. Parents or guardians who believe their child has provided us with personal information without their consent should contact us at feedback@caddielab.com.

Section 8

8. California Privacy Rights (CCPA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
  • Right to Opt-Out of Sale: We do not sell personal information, so there is no need to opt out

To exercise your CCPA rights, contact us at feedback@caddielab.com. We will verify your identity before processing your request.

Section 9

9. International Users

The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

By using the Service, you consent to the transfer of your information to the United States and other jurisdictions that may not provide the same level of data protection as your home country. We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Section 10

10. Cookies & Tracking Technologies

The CaddieLab Golf App is a native mobile application and does not use browser cookies. However, we may use the following technologies:

  • Local Storage: We store preferences and cached data locally on your device (e.g., narration audio cache, saved settings)
  • Analytics: We may use anonymized analytics to understand how the App is used and to improve the Service
  • Authentication Tokens: We store secure authentication tokens on your device to keep you signed in

Our website (www.caddielabgolf.com) is a static site and does not use cookies or tracking scripts.

Section 11

11. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by CaddieLab. We are not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

Section 12

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will:

  • Update the "Effective Date" at the top of this page
  • Post the updated Privacy Policy within the App
  • Notify you through the App or via email for significant changes

Your continued use of the Service after the effective date of a revised Privacy Policy constitutes your acceptance of the updated practices. We encourage you to review this Privacy Policy periodically.

Section 13

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CaddieLab Golf
Email: feedback@caddielab.com

We will respond to your inquiry within 30 days.


By using CaddieLab Golf, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

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